Watch these walk-through videos for simple demonstrations of all of SMART Response's features. If you don't see a video you would like to see, email videos@dkfsolutions.com and we'll see what we can do.

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Archive and Delete Incidents

This walk-through video shows you how to archive and delete incidents. It is good practice to archive incidents when you want to restrict access to users with Administrative access. Archiving incidents is also the first step to deleting them.